CONDITIONS OF PURCHASE AND USE OF THE ONLINE STORE www.todoenrobots.es

1. Domain Ownership Act compliance WWW.TODOENROBOTS.ESEn 34/2002 on Information Society and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our store, www.todoenrobots.es corresponds Robots to Service Solutions Ltd., a company legally incorporated in Spain with CIF B-43931252 and registered at the Registry of Tarragona on 30.11.2007, Volume 2389, T-37 978, Folio 104. Entry 1

For inquiries, please contact Solutions SL Service Robots in the e-mail or phone info@todoenrobots.es 902 108 306. Our telephone hours are from 09:00 to 14:00 and 15:00 to 18:00 hours Monday to Friday.

 

2. Purpose and scope of these Terms aplicación.Las recruitment and use, are intended to regulate the availability of the information provided in the online store www.todoenrobots.es and business transactions that may arise between www.todoenrobots.es and www.todoenrobots.es domain users. Whether browsing the online shop as the purchase of any products offered on her user account for the acceptance without reservations of any kind, of every one of these general terms and conditions and use. www.todoenrobots.es may at any time and without notice, amend these general terms and conditions and use, and the special conditions, if any, are included, by posting such modifications to the store they can be known by users, and a record of the date of such modifications.

 

3. Information provided in the website.www.todoenrobots.es reserves the right to modify the commercial offer (products, prices, promotions and other sales and service) w.todoenrobots.es filed at any time. We make every effort to provide the information in its website is accurate and no typographical errors. In the case that at some point there any error of this type, at all times outside the will of www.todoenrobots.es, there would be corrected immediately. If there is a typographical error in one of the displayed prices and a customer has made a purchase decision based on that error, we will communicate that error and the customer is entitled to cancel the purchase without any cost on your part. Similarly, it is possible that the contents of the website can show sometimes provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase without any cost on your part.

www.todoenrobots.es is not responsible directly or indirectly from any of the information, content, statements and expressions contained in the products sold on the website. This responsibility falls to the publishers or distributors of these products. All contractual information present in www.todoenrobots.es shown in Spanish (Castilian), and communication with customers and users as well as the formalization of the contract will be in that language.

 

4. Intellectual Property industrial.Todos content in the shop, and especially the design, text, graphics, logos, button icons and software, trade names, trademarks or industrial designs and any other signs susceptible of industrial business are subject to intellectual property rights and industrial www.todoenrobots.es or third party owners who have authorized their inclusion on the website. Under no circumstances shall any license granted or waiver, transfer, transfer all or part of such rights or confer any right or expectation of rights, in particular, alteration, exploitation, reproduction, distribution or public communication these contents without the express permission of www.todoenrobots.es or owners concerned.

It is forbidden the introduction of hyperlinks to web pages for commercial purposes outside www.todoenrobots.es, allowing access to our website, without prior consent. In any case, the existence of hyperlinks on Web sites outside of us, not in any case the existence of commercial or trading relationships with the owner of the website where the hyperlink, or the acceptance by www.todoenrobots. is its content and services.

 

5. Www.todoenrobots.esLos Liability products presented on the website are in accordance with Spanish law. Www.todoenrobots.es Responsibility can not be invoked for products not conforming to the laws of the countries that have been sent according to the request. It is therefore up to customers outside of Spain to verify the possibility of importing or using products that you request.

The user assumes all liability for the use of our website, and are solely responsible for any direct or indirect effect on the resulting website, including, but not limited to, all economic, technical and / or legal adversity, and the disappointment of the expectations generated by our website, forcing the user to hold harmless www.todoenrobots.es for any claims arising directly or indirectly from such acts.

www.todoenrobots.es not responsible for any damages that may result from interference, omissions, interruptions, computer viruses, faults and / or disconnections in the operation of the system or on appliances and computer users, due to causes unrelated to www.todoenrobots.es which prevent or delay the provision of services or browsing through the store, or what delays or blockages in the use caused by deficiencies or overloading of the Internet or other electronic systems or the impossibility of providing the service or allow access for reasons not attributable to www.todoenrobots.es, due to the user, third parties or force majeure. www.todoenrobots.es not control, generally, the use made by users of the website. Www.todoenrobots.es In particular, under any circumstances does not guarantee that users use the website in accordance with the law, the General Conditions, morality and generally accepted good customs and public order, nor do so in a diligent and prudent.

 

6. Customers' liability and general usuarios.Con the user agrees to comply with these conditions and to meet the special warnings or instructions contained therein or on the website and to always act according to law, the good habits and requirements of good faith, using due diligence, and not using the website in any way that may impede, impair or damage the normal functioning, property or rights of www.todoenrobots.es, suppliers , other general users or any third party. It is prohibited to access and use the portal to the minors without the express consent of their parents, www.todoenrobots.es not responsible for the accuracy of the data filled by the user and therefore can not verify the age of them.

Specifically, and without implying any restriction on the previous section when using the website the user agrees www.todoenrobots.es to:
a) Provide accurate information about the requested data in the user registration form or placing an order, and keep them updated.
b) Not enter, store or transmit to or from the website, any information or material that is defamatory, libelous, obscene, threatening, racist, incite to violence or discrimination based on race, sex, ideology, religion or in violates any morals, public order, fundamental rights, public freedoms, honor, privacy or image of others and general regulations.
c) Do not enter, store or transmit through the store any programs, data, viruses, code, or any other electronic or physical device that is capable of causing damage to the website, in any of the services, or any of the equipment, www.todoenrobots.es systems or networks, any other user, www.todoenrobots.es providers or in general any third party.
d) Save diligently "username" and "password" that is provided by www.todoenrobots.es, assuming responsibility for damages that may result from improper use of them.
e) not carry out advertising or commercial exploitation through the website, and not use the content and the same information to send advertising, or send messages with any other commercial purpose, or to collect or store personal data of third parties.
f) Do not use false identities or impersonate others in the use of the website or the use of any of its services, including the use of passwords or access codes to third parties or otherwise.
g) Not to destroy, alter, use for use, misuse or damage data, information, software or electronic documents www.todoenrobots.es, its suppliers or third parties.
h) Not enter, store or transmit through the store any content that infringes intellectual property rights, industrial or business secrets of others, or in general any content that does not hold, in accordance with the law, the right to make available to third.

The customer agrees to facilitate the delivery of the requested order to facilitate a delivery address where it can be delivered the order requested within the usual time of delivery of goods. Should the customer breach this obligation www.todoenrobots.es have no responsibility for the delay or inability to deliver the order requested by the customer.

 

7. Privacy and data protection personales.A the purposes of the provisions of Law 15/1999 of December 13, Protection of Personal Data and on the RD 1720/2007 of 21 December, approving the regulations developed by the LO 15/1999, www.todoenrobots.es informs you of the existence of a file of personal data created by and under the responsibility of www.todoenrobots.es with data obtained on the website PUT DOMAIN. The purpose of this file is to manage your contractual relationship with us, as well as promotional activities and advertising themselves or others by any means, including the sending of commercial messages via SMS, email, and mail and so on., Which might be of interest from the study and segmentation of data collected while browsing the website, the data provided by filling in any form, including those arising from the business relationship or delivery of products purchased.

In compliance with the provisions of Law 15/1999 of December 13, customers and users of www.todoenrobots.es may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to: PUT or by sending an e-mail to E-MAIL SET, which indicate the name, and email user with which you signed up, enclosing a photocopy of both user ID . In the event that the information supplied is associated with a purchase, the Spanish legislation obliges us to maintain at least six years so it can not be deleted or corrected if the customer requests it.

www.todoenrobots.es engages in the use of the data included in the file, to respect its confidentiality and use in accordance with the purpose of the file, and to comply with its obligation to keep it and adopt all measures to avoid alteration, or unauthorized access to treatment, according to the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 994/1999 of July 11.

 

8. Cookies.Te also informed that to improve your browsing experience, manage the contents of your cart, offer you our personal advice, and inform you of our offers for online customers or partners, our website uses cookies implantation devices and IP storage. The cookie is a file deposited on your computer, and whose sole purpose is to simplify your navigation www.todoenrobots.es (this cookie can not contain viruses or be executed because a file is not active). The cookie can only be read by www.todoenrobots.es and for you, and you can delete it if you wish, by accessing the options of your browser. See the help menu for more information.

 

9. Envío.Los costs for shipping and / or management are not included in the price and will be displayed before finalizing your purchase, depending on the shipping address per order. Shipping costs to the Canary Islands, Ceuta, Melilla and areas outside the European Customs Union does not include the costs (tariffs) on imports, to be paid in cash by the recipient of the goods.

 

10. Performing pedido.Para place an order is necessary to connect to www.todoenrobots.es, and register as a user, by completing the electronic form at any time appears in the store and following the instructions in it. Upon registration, and to proceed with the purchase of products, you must add the product you wish to purchase to cart, according to the indications listed on the screen, filling in for this purpose provided the order form and validate it.
Prices and offers presented on the website are valid exclusively for online orders made in www.todoenrobots.es, and may not match the current prices and other stores.
The validation of the order by the customer is explicitly aware of and accept these terms of recruitment as part of the contract. Unless proved otherwise, the data recorded by www.todoenrobots.es constitute proof of all transactions between www.todoenrobots.es and their customers. www.todoenrobots.es archive the electronic document formalizing the agreement and it will be accessible.
Once the purchase and in the shortest time possible, always before 24 hours after the execution of the purchase, Customer Service will refer you to www.todoenrobots.es e-mail proof of purchase . If you do not agree with the information provided in the confirmation you can apply the same modification or the cancellation of the contract.

 

11. Availability productos.La selection of products offered in www.todoenrobots.es is valid as long as the products are visible on the website. If the goods are in stock, is within approximately 3 to 5 days. If instead we do not have stock, we will make a request to provider, considering a period of approximately 10 to 15 days. To these we must add the deadlines that may have transport operators we work with.
In some products, observe the words "Coming Soon". This indicates that the product has not yet gone on sale and we are awaiting confirmation of dates by the supplier. Are products that you can book and make your purchase www.todoenrobots.es equally well making sure the desired product.
These terms are computed on weekdays, Monday through Friday, since not make expeditions www.todoenrobots.es holidays, Saturdays or Sundays. Delivery times are approximated. In the event that there is any stock split or unavailability of an article www.todoenrobots.es point will contact you to communicate it immediately and give you a new deadline or, if not possible to serve the product, proceed to nullification. In any case, a delay in delivery at the periods indicated shall not entitle the customer to demand compensation.

 

12. Envío.Los modes and times products are shipped to the shipping address you provided us in the order. In the case of making an order for multiple items with different availability, the deadline for the issue will take into account the expected delivery longer. In exceptional cases, www.todoenrobots.es reserves the right to break down the order, sending the available items and leaving pending for a second shipment, the items are not available. In this case, the second shipment is at no additional cost.
Usually and if we indicate otherwise, you will send your purchase is made through a courier service and delivered within 24/48 hours (Monday to Friday).

Store Collection: If you live near any of our stores, you can also use the service to collect your purchase from them. In this way, you can buy www.todoenrobots.es comfortably from your home and pick up your purchase in the store. This method of delivery is not associated transportation costs. An e-mail your order confirmándote is now available for pickup. To collect your order, you must present ID card or ID and e-mail confirmation that the order is available in the store. If it is someone else who will pick you up at your place, shall, in addition to above, a photocopy of your ID or identity document collection and authorization signed by you.

If you stating that your order has been shipped and have no news of delivery within 48 hours, please contact our Customer Service on 902 108 306 or email info@todoenrobots.es

 

13. Pagowww.todoenrobots.es offers you various payment methods for you to choose one that suits you best or best suits your needs. The ticket or proof of purchase corresponding to the purchase order will be available and will be shown in www.todoenrobots.es in "My Account", "Orders".


Credit Card Payment: The buyer agrees to pay at the time of order. At the initial price listed on the website for each of the products offered will be added fees for shipping costs involved. In any case, these tariffs will be communicated prior to the buyer before signing the purchase itself.

The buyer must pay the fees for your order with payment by credit card or debit card (Visa, Mastercard, Visa Electron and / or other analog cards). The card with which payment shall be made as issuing financial institution to a bank or savings Spanish.

The buyer must notify www.todoenrobots.es improper or fraudulent any charges to the card used for purchases, by email or telephone, in the shortest possible time to www.todoenrobots.es can make the necessary arrangements.



Transfer payment: You can make a bank transfer to the account you will be prompted to place your order and selecting the modalidad.Es very important that the SENDER or PAYER field indicate the following: order number - Your name


You within 7 working days to order the transfer after the completion of your order. Will not be considered an order until we confirm the corresponding income and therefore delivery times start counting from this date.

Pay cash on delivery: This mode can have a supplement that will indicate at the time of your purchase on the value of the refund. Payment will be made in cash at the time of order delivery through the carrier, in euros and accept payments in cash only, unable to pay by other means.




14. Devolución.Si right when you receive your purchase, you notice that's not what I really hope you can make the refund of your purchases. , Should contact our Customer Service, tel 902108306 or mail info@todoenrobots.es, who will send a return authorization.

The deadline to request the return is 7 working days from receipt of order at the delivery address.


Circumstances that may cause a refund are:

a) If the product you ordered is not what you expect or imagine: You can return via the same courier gave it to you: "Service Robots Solutions SL" c / Maria Aurelia Capmany, 4 1-1 of 43206 REUS (Tarragona). We'll refund the amount of product but not the postage paid when ordering.

b) Faulty product origin: www.todoenrobots.es receptions Once you send the defective one. In this case the change will always be for the same item or reference. Only you will be billed for the first shipment www.todoenrobots.es taking charge of freight for the return and new shipment. If you wanted to make an exchange for another item, the cost of return and new shipment will not be borne by www.todoenrobots.es

c) Product which, by mistake, does not correspond to the order: www.todoenrobots.es bear the costs of collection and delivery of the wrong product corresponding to the order made.

d) If it is a gift may be changed if the product has not been unsealed, provided it is in perfect condition. Never refunded the purchase but it can effect change on an item for the same amount or higher. Shipping costs and the price difference if any, shall be borne by the person making the change.

 

In case of return:

a) prior notification is necessary to our Customer Service: This step is essential whatever the reason for the return. You can do so by sending an email to info@todoenrobots.es or calling by phone at 902 108 306. We will tell you how you can act to return the item. Our telephone hours are 9:00 to 14:00 Monday to Friday.

b) The item to return must be properly packed for return in original packaging. The packaging must be in perfect condition and keep all accessories and instructions to be returned home.

c) not accept returns of items that have been specifically requested to www.todoenrobots.es ex-teachers, such as adaptations or articles on demand.

 

 

15. Warranty productos.El warranty period for all products, unless otherwise indicated is 1 year, although it does not include defects caused by neglect, beatings, misuse or tampering, improper installation, etc., or materials that are worn by use, (filters, brushes, batteries, etc. ..). Should be a defect caused by misuse, repair will be billed. In those incidents that justify the use of the warranty will opt for the repair, replacement article or rebates, in the terms established by law; www.todoenrobots.es exchange or return if:

a) give notice of our Customer Service: This step is essential whatever the reason for the return. You can do so by sending an email to info@todoenrobots.es or calling by phone at 902 108 306. We will tell you how you can act to return the item. Our telephone hours are 9:00 to 14:00 Monday to Friday.

b) preserve intact its seal products home: Do not accept returns of items unsealed in the case of discs, CDs, Software and DVDs.

c) The article must be returned properly packaged for return. The packaging must be in perfect condition and keep all accessories and instructions to be returned home.

d) not accept returns of items that have been specifically requested to www.todoenrobots.es ex-teachers, such as adaptations or articles on demand.

 

16. Pagados.El repayment, refund will be made through the medium of payment used in the purchase, except in the case of payment on delivery. In this case the refund will be made via bank transfer. In the case of full or partial payments made through gift certificates, they can not be repaid either in cash or by transfer or by credit card. Reimbursement for purchases made through gift voucher will be made exclusively through a gift voucher for the same amount to pay with that method of payment.

 www.todoenrobots.es not refund or make any forwarding of merchandise until it has been verified receipt and packaging and accessories in the item being returned or change in our stores. The price return is originally contained in the order, excluding transportation costs, which will only be returned if they www.todoenrobots.es is responsible for the cause of returning the product. Once verified the correct state of the returned product www.todoenrobots.es repayment of the amount within 30 days.

 

17. applicable law. Submission to purchases made in www.todoenrobots.es fueros.Las submit to the Spanish legislation.
In the event of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts, in their case, know of the matter, will be available to the legal rules applicable in respect of competent jurisdiction in which serves, in the case of final consumers, the place of performance of the obligation or the domicile of the purchaser.

In the event that the purchaser is domiciled outside Spain, or that it is a purchase by a company, both parties submit, expressly waiving any other jurisdiction, the Courts of REUS (Tarragona) .